Help & FAQS
Welcome to Chhoga Help & FAQs. We are here to assist you with your orders, shipping, exchanges, payments, and general queries.
Customer Support
For any assistance regarding orders, products, shipping, or exchanges, feel free to contact our support team.
Email: connect@chhoga.com
Phone / WhatsApp: +91 9727727255 +91 9727727955
Frequently Asked Questions
Do you ship across India?
Yes, we deliver across India through trusted courier partners.
Do you ship internationally?
Yes, Chhoga ships worldwide to most countries.
How long does delivery take?
Domestic orders usually arrive within 3–7 business days, while international orders may take 7–15 business days.
How can I track my order?
Once your order is shipped, you will receive tracking details via email or WhatsApp.
Do you offer returns or refunds?
Eligible domestic orders within India may qualify for return, refund, or exchange within 48 hours of delivery. International orders are not eligible for return, refund, or exchange.
Are international orders eligible for exchange?
No, international orders are not eligible for return, refund, or exchange.
What if I receive a damaged product?
Please contact us within 48 hours of delivery with an unboxing video and product images for assistance.
Are customized sarees eligible for exchange?
No, sarees customized with fall pico, edging, or alterations are not eligible for exchange.